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An internal memo leaked to The Verge shows Microsoft Gaming CEO Asha Sharma telling Xbox staff that Game Pass will undergo structural changes, hinting at a possible price cut, Wccftech reports.
Key Facts
- •Key company: Microsoft
Microsoft’s next‑quarter roadmap now includes a “flexible” Game Pass tier that could shave a few dollars off the current $15‑per‑month price, according to the memo Asha Sharma circulated to Xbox staff. The document, first reported by The Verge and reproduced in full by Engadget, says the subscription “has become too expensive for players” and that the company will “test and learn” a new value equation that “takes time.” Sharma’s note makes clear that the change is not a one‑off price cut but part of a broader restructuring of the service’s pricing architecture.
The memo also hints at a longer‑term shift away from the monolithic “all‑games” model that has defined Game Pass since its 2019 launch. Sharma writes that “Game Pass is central to gaming value on Xbox” but that “the current model isn’t the final one.” Industry observers have long speculated that Microsoft’s recent price hikes—twice in the past 15 months—were driven by the inclusion of premium titles such as the latest Call of Duty releases. Wccftech notes that earlier rumors suggested Microsoft might even drop the new Call of Duty game from the library to curb costs, a move that would have directly impacted the subscription’s price calculus.
The internal memo arrives at a moment when Microsoft is expanding the catalog with both indie gems and AAA blockbusters. The April update adds titles like Hades 2, Double Fine’s upcoming project Kiln, and the remake of Call of Duty: Modern Warfare, according to The Verge’s reporting. These additions illustrate the “value equation” Sharma refers to: a richer library can justify a higher price, but the company now appears willing to recalibrate that balance to keep the service affordable for the average gamer.
Analysts have warned that a subscription model that feels “too expensive” risks churn, especially as competitors such as Sony’s PlayStation Plus and emerging cloud‑gaming platforms sharpen their own pricing. The memo’s language—“short term, Game Pass has become too expensive for players”—suggests Microsoft is taking those warnings seriously and may experiment with tiered pricing or reduced‑cost bundles. While the document stops short of naming specific numbers, the phrase “test and learn” implies a data‑driven rollout, likely involving A/B pricing experiments across different markets.
If the flexible tier materializes, it could mark the first major price adjustment for Game Pass since the 2025 hikes, and it would signal Microsoft’s willingness to adapt its subscription strategy in response to consumer feedback. Sharma’s memo, though internal, offers a rare glimpse into the company’s strategic thinking: keep the service “central to gaming value” while ensuring it remains “affordable” enough to retain its massive subscriber base. Only time will tell whether the forthcoming changes will restore the perception of Game Pass as a bargain or simply add another layer of complexity to an already crowded subscription landscape.
Reporting based on verified sources and public filings. Sector HQ editorial standards require multi-source attribution.